Terms And Conditions!
- Laundry deliveries will be made in 72 Hours.
- The Dry Cleaning garments will be delivered in 120 Hours.
- Within 24h delivery of garments will be charged @ 100 % Extra.
- For Free Pick up & Delivery, laundry orders should be min 400 INR.
- Every effort is made to deliver clothes on time, however due to certain unforeseen circumstances, if the delivery is delayed, we will keep you updated about the delivery times.
- Customers are requested to examine garments at the time of delivery.
- We are not responsible for fastness / running of colour / shrinkage / damage to embellishments / embroidery work on the garments during process.
- Every effort is made to remove stains, but LaundryHut, will not be responsible for stubborn and un-removable stains
- All articles are accepted at customers’ risk.
- Please note that we will not be responsible for the upkeep of the garments, if the garments are not collected within 15 days from the date of scheduled delivery.
- We accept no liability for any loss or damage of the clothes arising due to fire, burglary etc.
- The tariff of garments will be decided on a case to case basis depending on the complexity of the garments. The rates mentioned in the price list are indicative and minimal.
- We will undertake the cleaning of the garments, in the best possible manner that our technicians deem fit. The various cleaning methods deployed by us will vary from Wash in Emulsifier, Detergent and Softeners, Soft wash for delicate garments, Technologies like Percloroethylene, Hydro Carbon.
- We are digitally active on all the social media platforms.
- All disputes are subject to the jurisdiction of Courts in Mumbai only.
- We may use the images of your clothes for promotional purposes.
- We would not take any responsibility for the clothes of the customer beyond 3 (three)weeks of the scheduled delivery date.
Guaranteed Cloth Protection Programme.
- Get up to 10 times of order value of item or 3000 INR whichever is lower as a refund in case of any damage or loss of article. In case of refund, the item under dispute will be confiscated by the company.
- Get free re-processing in case of processing quality issue.
- Order value of item refers to the processing cost for the item after discount as per the LaundryHut Invoice.
- Customers are requested to examine garments at the time of delivery. All damages, loss or quality issue must be reported within 7 Days of delivery. Any complaints received after 7 days of delivery will be null and void and will not be covered under this program.
- All disputes are subject to the jurisdiction of Courts in Mumbai only.
- For any queries, contact our customer care at 9326175740.
Privacy Policy!
- Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
- Our Website links to other websites that may collect personally identifiable information about you. laundryHut is not responsible for the privacy practices or the content of those linked websites.
- We collect data to give you information regarding customised services like:
- Inform you about the status of your order.
- Share new and attractive services that we introduce
- Share offers and packages.
- Research to get feedback from you on our services.
- Our means of reaching out to you would be any of the following:
- Telephone call
- Whats app message
- Text message
- Direct Mailer
- In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr Rakesh – 9870752301
Goregaon East